Complete your identity verification to unlock full trading capabilities
Know Your Customer (KYC) verification is a regulatory requirement that helps us protect you and maintain the integrity of our platform. As a regulated entity under the Monetary Authority of Singapore, we are obligated to verify the identity of all our clients.
Provide your personal details including full name, date of birth, nationality, and contact information.
2 minutesUpload a clear photo or scan of your government-issued ID (passport, national ID, or driver's license).
3 minutesSubmit a recent utility bill, bank statement, or government correspondence showing your current address.
3 minutesTake a selfie holding your ID document for additional security verification.
2 minutesYour documents will be reviewed within 24 hours. You'll receive an email once verified.
Up to 24 hoursOne of the following:
One of the following:
Photo requirements:
| Feature | Unverified | Basic Verified | Fully Verified |
|---|---|---|---|
| Deposits | Up to $2,000 | Unlimited | |
| Withdrawals | Up to $1,000/day | Unlimited | |
| Trading | Limited | Full Access | |
| Deposit Bonus | Eligible | ||
| Priority Support | Available |
Most verifications are completed within 24 hours during business days. Complex cases may take up to 48 hours.
Yes, all documents are encrypted and stored securely. We comply with PDPA and never share your data with unauthorized parties.
We'll email you with the reason and instructions for resubmission. Common issues include poor image quality or expired documents.
No, full verification is required before making deposits or trading. This is a regulatory requirement.