Contact Us

We're here to help. Reach out to our team 24/7

Send Us a Message

Get in Touch

Our support team is available 24/7 to assist you with any questions or concerns.

Email Support

support@xferstrade.com

Response within 24 hours

Phone Support

+65 6123 4567

Mon-Fri, 9am-6pm SGT

Live Chat

Available 24/7

Average response: 2 minutes

Office Address

79 Ayer Rajah Crescent, #04-08

Singapore 139955

Frequently Asked Questions

How do I open an account?

Opening an account is quick and easy. Click "Get Started", fill in your details, verify your identity, and you're ready to trade within minutes.

What documents are required for verification?

You'll need a valid government-issued ID (passport or national ID) and a proof of address document (utility bill or bank statement dated within 3 months).

How long do withdrawals take?

Withdrawal requests are processed within 24 hours. The funds typically reach your account within 1-5 business days depending on your payment method.

Is my money safe with XfersTrade?

Yes. We are regulated by MAS, use bank-grade security, and keep client funds in segregated accounts with tier-1 banks.

What trading platforms do you offer?

We offer a powerful web-based trading platform accessible from any device with a modern browser. No downloads required.

Do you offer a demo account?

Yes! We offer a free demo account with $100,000 in virtual funds so you can practice trading without any risk.